All orders are carefully inspected and quality-checked before dispatch to ensure that your product reaches you in perfect condition.

As our crochet products are handmade and made with care, we do not accept returns or exchanges once an order has been placed.

Please note that slight variations in colour may occur due to photography, lighting conditions, screen settings, and device displays. The actual product colour may therefore appear slightly different from the images shown on our website.

We recommend recording a clear, continuous unboxing video while opening your package for your reference.

Customized or personalized orders are strictly non-returnable and non-refundable.

By placing an order with us, you acknowledge and agree to our Return & Exchange Policy.