Privacy Policy
Last updated: 21-08-2026
At Piyella, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through https://piyella.com.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Account login information
- Order and purchase details
- Payment-related information
- IP address and browser/device information
- Information you provide when contacting us
We only collect information that is reasonably necessary to provide our products and services.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments
- Arrange shipping and delivery
- Create and manage your customer account
- Send order confirmations and updates
- Respond to customer support requests
- Improve our website, products, and services
- Prevent fraud and protect our website
- Send marketing communications where you have given consent
- Comply with applicable legal and regulatory requirements
3. Payments
Payments may be processed through third-party payment providers. Depending on the payment method you choose, your payment information may be processed directly by the relevant payment provider.
We do not normally store your complete credit/debit card details on our website.
4. Cookies
Our website uses cookies and similar technologies to provide essential functionality and improve your experience.
Cookies may be used to:
- Keep items in your shopping cart
- Remember your preferences
- Keep you logged into your account
- Understand how visitors use our website
- Improve website performance
- Support marketing and analytics activities
You can control or disable cookies through your browser settings. Some website functionality may not work correctly if certain cookies are disabled.
5. WooCommerce
Our website uses WooCommerce to provide our online shopping functionality. WooCommerce may process information required to manage customer accounts, orders, products, payments, and shipping.
6. Sharing Your Information
We may share relevant information with trusted third-party service providers when necessary to operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Email and communication services
- Analytics and marketing providers
- Fraud prevention and security services
We only share information that is reasonably necessary for the relevant service.
7. How Long We Keep Your Information
We retain personal information only for as long as necessary to provide our services, fulfill our legal and accounting obligations, resolve disputes, and enforce our agreements.
Order and transaction information may be retained for the period required by applicable laws.
8. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
- Request a copy of your personal information
To exercise these rights, please contact us using the information below.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent from a parent or guardian.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.
Any updates will be posted on this page with a revised Last updated date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Piyella
Website: https://piyella.com
Email: piyella2183@gmail.com
Phone: 9824447645
Address: Nikol, Ahmedbad, Gujarat, India – 382350.